original mattress factory

I was blown away.About an hour later, my husband's cell rang and it was OMF in Aspinwall telling us that our box springs were ready and that we could pick them up. Most manufacturers have no dip qualifications or under and inch for their warranty. Watch on. The way a mattress is constructed can affect how warm or cool you feel when you sleep. available mattresses, in addition to other online options that match I would never purchase an Original Mattress Factory Mattress again and I would not recommend them to anyone. If you don't like it you can bring it back. If you share these beliefs, join us by claiming your free profile today. Horrible. Queen $549.95. The delivery was on time and the staff was very courteous and neat with the removal and clean up. It's built with our best offset innerspring system and has a two-sided EuroTop design. You have lost a customer for life. It is like sleeping on concrete. personal match score for each of Original Mattress Factory Classic's Well, they're either ignorant, poorly trained or lying! The company has been known since the 20th century as the market giants. The best mattresses for back pain -Jun 27, 2022 8:00:00 AM. Our national brand mattress was well past it's prime. That adds up to $350 a year to rotate and flip my mattress. It's $69 a visit. Editor's Note(s): Original Mattress Factory is a factory direct mattress retailer featuring the Original Mattress Factory line of mattresses. REP!!! It was their next to lowest priced mattress, but still, it was just a few weeks old. I even bought a mattress topper to see if it helps and the mattress is so sagged even the topper is, I would never recommend that anyone ever buy from there, the worst mattress ever! Powered by GoodBeds intelligent matching technology, you can even get your Based on 3,663 real owner experiences with this brand. Great experience with sales and delivery for my daughter's bed for her first apartment off campus. Sounds like a commercial BUT its true! Jun 18, 2020 7:23:01 AM. We were told that it will soften with use. As for the delivery, it was quick, and the delivery people were efficient.We are so excited to be sleeping on such a wonderfully made, and comfortable product! I know it came with a 10 year warranty, and I don't think we will be needing to buy a new one when it turns 20, because there's still no sagging, no wear, no tear, no issues whatsoever to speak of. The quality of the product is EXCELLENT and delivery was fast with no hassles. Baited at the storeswitched at delivery from factory. Have had it for about 3 months. ", "It is very well made, comfortable beyond expectations. Sign up to receive OMF updates, sleep and mattress care tips, and more. We got a memory foam mattress and have owned it for the past 3 months. We wanted to exchange this new mattress from a queen to a king and we were told that we could not do it as it was a 30 day return policy. Also love the fact that it's two-sided, a feature our previous, as well as most new mattresses, don't have. EARLY! They didn't bring it back until a day after, however, which meant that the store considers it "used" and not returnable. I love it. We are encouraging any employees who are not feeling well to stay home and have adjusted our attendance policies as to be fair to employees who need to take time away from work. They offer a service to rotate and flip my mattress. $999.95. My wife said our new OMF mattress was too firm for her, so we purchased a pillow top mattress pad which solved the problem for her while still keeping the firmness for me. I have had the SAME EXACT EXPERIENCE as Robert W.'s review! They have spread across the US since, but knowing the mattress is manufactured here is an invaluable selling point for us. Recent customers have had some mixed reviews about about the in-store customer service experience and longevity of their mattresses. Powered by The Original Mattress Factory celebrates 30 years. WASTE OF MONEY AND TIME. I've literally slept in every day since I bought the mattress (Serenity Memory Foam) about 2 months ago. Get The Best January 2023 Mattress Deals! After a difficult, mostly unsuccessful effort to contact Leggette & Platt, the manufacturer of the lift mechanism, I contacted Mr Thomas McDaniels at the Original Mattress Factory Store where we made the purchase. Frames? The Regency series is similar to the Classic line, but with more comfort layers on top and a higher profile. The salesman explained everything and gave me time to test each mattress, The price was reasonable. Love the comfort and have kept up with the recommended rotation to ensure proper wear. ", "The firmness of this mattress is great for my bad back. Click here to learn more. The Original Mattress Factory's customer service is top notch! I came in with a battery of questions for the salesperson, and he was very thorough with all his answers. available mattresses, each of Original Mattress Factory Regency's Back has never felt better for this side-sleeper. You bet! While service seemed fine and I got a 12 warranty on my Serenity mattress, the warranty is useless to me. BEWARE. personal match score for each of Original Mattress Factory Serenity's When the company that owned Sealy and Stearns & Foster in the 1980s was to be bought, some of the core team members left the company and started the Original Mattress Factory with their industry knowledge. 4 active Consumer Reports does not endorse products or services. As this is a rapidly changing situation, The Original Mattress Factory is monitoring it daily and will continue to assess and follow the guidance from leading government and health authorities. Each come with 10.5'' of mattress profile with multiple layers of foam. I am extremely pleased with my purchase. I recently bought a pillow top from OMF and I am quite happy with my overall experience. So I paid another $244.10 to downgrade to a plain orthopedic plush with no pillow top. The delivery men were amazing. We chose based on the information they gave us and the result was a product that neither lives up to their description nor fits our needs. I sent the mattress back. The sales person I spoke to was rude and constantly interupted when I was speaking. I've just bought my 3rd mattress from The Original Mattress Co. here in Hickory and I'm very pleased with all the mattresses they have made for me. I have now, later read other reviews that people had the same experience. After already telling us that there is something wrong with it. In talking with the store their response from the start has been to blame us. If you are late with those tasks the mattress will develop a high spot in the middle and trenches between the hump and edge where you sleep. They will be the 1st place to go to now. The Orthopedic line comes with some exciting additions. When I lie down, I sink! Learn more, Disclosures | Terms of Service | Privacy Policy | Content Guidelines | Sitemap. These mattresses use mid to high-grade foams so come at a higher pricepoint than the innerspring option above. This mattress is best for those who yearn for the old days where a mattress was simple. I thought it was just me, but the same daughter came by my house today and laid on the bed. The springs are a so springy. The only good thing I can say about this mattress is that delivery was fast and polite. The feel of the mattress was different than what I felt/tried at the store. We have been a long time customer. Original Mattress Factory has Avoid this place at all costs. Want to buy mattress without box springs? Never again! We bought a foam $2000 plus mattress and it has no support after just two years. It's your problem not ours. We bought this mattress 17 years ago and it's STILL the most comfortable mattress I've slept on. A big draw for us was buying local. Totally mislead by the sales person. Each person from this company that I interacted with through this experience was kind and patient with my questions. I made my bed and now I have to lie on it. Promo Codes are a way for GoodBed users to save extra money when buying a mattress online. Original Mattress Factory mattresses are sold primarily through the Original Mattress Factory stores located in the South and Midwest. I've had them for about 3 years, and they're terribly uncomfortable. I was wrong. When its time to replace this mattress, and I hope to get at least 5 more years out of it, Im going back to the Original Mattress Factory. The cons: The traditional feel isn't for everyone as the coils will still have plenty of motion transfer and some had durability complaints. Comfort Level. Will definitely buy again if I need another! I wish we would have kept the old one. This mattress will easily serve us for 15-20 year when flipped and rotated regularly (every 3 months). Don't make the mistake of buying from THE OMF. Their options include the Classic One, Classic, Classic Luxury Firm, Classic EuroTop, and Classic Plush. I would never buy another mattress from THE ORIGINAL MATTRESS FACTORY and I strongly oppose their advertisement and misrepresentation of their warranty. Our stores are cleaned daily and we have increased our associates focus on cleaning and disinfecting any commonly used surfaces to ensure that they are wiped down several times a day. (I like a firmer surface myself and the next step up seemed too soft to me - you can always add padding but you can't take it away. ", "So far after 2 months it's been wonderful sleeping on the new mattress. The delivery of it was worse. It is too hard and we wake up with sore shoulders and back pain. The box springs on their store label show 8". Incredible. They focus on selling traditional innerspring and pocketed coil mattresses that combine the comfort elements from memory foam and coil support systems. STAY AWAY. Now we're in the market for a feather cover for it to try and make it softer. They are based right here in Pittsburgh and manufacture their own beds. I purchased a higher tier king mattress at the Kennesaw, GA store. Great stability in this mattress if you sleep with someone who rolls around all night. The GoodBed Quiz is by far the best starting point for any mattress shopper. Katherine P in Chicago, IL, Save Selected Size Some links on Slumber Search are referral links. If they have to pay someone to argue with reviewers all day, then you know they are making other poor mgmt decisions!!!! We work directly with the leading online mattress retailers to get the best available discounts for our users.With this code, the savings will be immediately applied to your order. I was happy and I bought the bed. "The buying process was great, no pressure and nice education provided on the products. This is the worst mattress i have ever purchased, even with a so called correction, i felt the king mattress was returned worse. When we arrived home, the delivery men weren't too far behind us. Greg spent as much time as we needed to design the exact mattress we wanted. We have had the bed for a month now. Avoid like a plague!! We feel our quality at every price level is second to none! But, with that said, their delivery guys are unbelievable. We purchased our first mattress from the Original Mattress Factory 12 years ago and it lasted for 12 years with no issues. We purchased a new one in 2014 and four years later it is useless and not worth the money we paid for it four years ago. I like a firm mattress and they had exactly what I wanted. And if you do, be prepared to pay more if you are unhappy. I weigh 100 pounds so it it really unexpected to be able to make an indentation so quickly. We were recently searching for a new bed to replace my 12 year old futon bed and our first stop was the OMF near the Waterfront. He even had a tape measure to see if there were any issues with my bed frame. Sorry, the email address or password you entered is incorrect. I purchased an orthopedic plush pillow top for $966.79 May 5, 2019. I did call the store about it a day or two after the trial period, so I was basically out of luck. DO NOT BUY THIS MATTRESS. We are both very happy with our purchase. Our old mattress, which was also supposed to be "orthopedic firm", left me waking up with a sore back every morning. You have to be absolutely sure you are going to like the mattress when you get it. Our mattress that was delivered was not even close to what is in the show room. I expected delays and additional cost from OMF. From Vic in the showroom to Jay & Herb at delivery. Before shopping at Original Mattress Factory Regency, take a short quiz to find which of their mattresses best matches your I went to the Virginia Beach Factory Store and was pleasantly surprised by the process. Do not buy from them!!! This is a terrible company. Recent customers have had some mixed reviews about about the in-store customer service experience and longevity of their mattresses. In fact if you don't have one you are missing out on the best sleep ever! we went to Mentor, Oh. - Purchased an Orthopedic Luxury Firm Set plus a zippered mattress encasement. Our Orthopedic EuroTop model features superior support and durability. They argued back and forth for at least an hour, dragging in personnel of increasing seniority. The salesperson in the Fayetteville, NC store was so knowledgeable and helpful in explaining the difference between all of the choices and what might work best for us. No pressure sales. Bought pillow top 'Orthopedic' mattress in 2011. Excellent customer service! Uncover why The Original Mattress Factory is the best company for you. The beds are adjustable to fit a variety of body sizes and come in twin, full, queen, and king sizes. He was only willing to sent out a service call yo prove that the size of the bed was not an issue they were willing to fix. The cons: Not many firmness options and some had durability issues. unique needs and preferences. No Pressure. We were told to flip end to end and then over and then end to end because the mattress is a double pillow top every 90 days for the first year. If so, please take a moment to The owner said that we could our split within a few hours because they were going to make them for us that day! "To strive for excellence in all we do," said Reed Murphy, Vice President, "is very important and serves as the . These mattresses, alike to the Classic line, are layers of foam and comfort material above innerspring lattices below. The pros: Multiple firmness options for all-foam mattress varieties. Editor's Note(s): These mattresses have layers of comfort layers (such as foam and cotton batting) covering an innerspring matrix that is classically interconnected. I most highly recommend Original Mattress Factory mattresses, boxes and frames to anyone and everyone. Reg. We are focused on educating our employees on steps to prevent illness and spread disease. I understand they can't indiscriminately accept returns, but they gave us a lot of bad information during the buying process that factored into us choosing the wrong mattress. Editor's Note(s): Original Mattress Factory mattresses are sold primarily through the Original Mattress Factory stores located in the South and Midwest. ", "Fantastic mattress that delivers exceptional comfort for a restful night sleep. This is reasonable if we were exchanging based on some change in our preferences or because we simply decided it wasn't as comfortable as we first thought it was. 2023-2024 Slumber Search $1,000 Scholarship. We were given bad information about the mattresses. You can trust them. Simply enter this code at checkout on the retailers website. Thank you for continued loyalty, and be well. Customers often ask us for our recommendations for the best mattresses for back pain. Do NOT shop at this company for any product. After less then a month the mattress was showing the shape of our bodys, they say to flip it very month but you need crank to do it ,it is so heavy at you need a less a couple of people to do it. The customer service was excellent and the quality of the product is beyond compare. 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