azure vm provisioning state 'failed

These states are separate from the power state of a VM. Complete the following troubleshooting steps in the order listed, and then retry your operation: Cause 1: The agent is installed in the VM, but it's unresponsive (for Windows VMs), Cause 2: The agent installed in the VM is out of date (for Linux VMs), Cause 3: The snapshot status can't be retrieved, or a snapshot can't be taken, Cause 4: VM-Agent configuration options are not set (for Linux VMs), Cause 5: Application control solution is blocking IaaSBcdrExtension.exe, Error code: UserErrorVmProvisioningStateFailed APPLIES TO: Azure Stack Edge Pro - GPUAzure Stack Edge Pro 2Azure Stack Edge Pro RAzure Stack Edge Mini R . Navigate to the VM that's stuck in the Failed state. Microsoft Azure joins Collectives on Stack Overflow. This article provides troubleshooting steps that can help you resolve Azure Backup errors related to communication with the VM agent and extension. Can some one help me please ? For more information, see Diving deeper into cloud-init. You can also submit product feedback to Azure community support. Performance Regression Testing / Load Testing on SQL Server. To continue this discussion, please ask a new question. To check the backup jobs status, do the following steps: If the scheduled backup operation is taking longer, conflicting with the next backup configuration, then review the Best Practices, Backup Performance, and Restore consideration. DHCP must be enabled inside the guest for the IaaS VM backup to work. . By matching the provisioning states to the extensions listed, you can also determine that in this example, the second and third extensions listed were successfully provisioned on the same instance. Also, backup of encrypted disks greater than 4 TB in size isn't currently supported. Most common backup failures can be self-resolved by following the troubleshooting steps listed below: Azure Backup uses the VM Snapshot Extension to take an application consistent backup of the Azure virtual machine. Internal error encountered when retrieving managed service identity, Cloud Computing: Infrastructure as a Service, I would say we use the above commands when we see your VM in failed status. 3)Should i first go ahead and un-install Azure VM linux agent and install it back ? Learn more. My question here is : Check if antivirus is blocking the extension: Certain antivirus software can prevent extensions from executing. Please check that the system either has Internet access, or that a valid HTTP proxy has been configured for the agent. Reinstalling the VM agent helps get the latest version. To learn more, see Provisioning states. When the data source is set to Azure, the entry in the cloud init logs looks similar to the following one. This is a known CRP issue, where all restore points aren't deleted in the stipulated time and the operation times out. For full list of VM-Agent Configuration File Options, see https://github.com/Azure/WALinuxAgent#configuration-file-options. To troubleshoot this issue, follow these general guidelines: Follow the instructions for updating the Linux VM agent. Provisioning state: Provisioning failed. I would say if the operation say After you register and schedule a VM for the Azure Backup service, Backup initiates the job by communicating with the VM backup extension to take a point-in-time snapshot. Most Virtual WAN related resources such as networkVirtualAppliances leverage the "Update" cmdlet and not the "Set" for write operations. That VM extension is used to reset the local password inside your VM. Any of the following conditions might prevent the snapshot from being triggered. Last operation on the resource was successful. The VM status is reported incorrectly because the VM is shut down in Remote Desktop Protocol (RDP). Thanks for contributing an answer to Stack Overflow! Open a support ticket with Microsoft support if you're still experiencing issues. Avoiding alpha gaming when not alpha gaming gets PCs into trouble. On the Extensions blade of the Virtual Machine Scale Set, select the extension with the provisioning errors. rev2023.1.18.43173. After removing the lock, the restore points have to be cleaned up. The prepared image must be a gen1 VHD with the "vhd" filename extension and the fixed type. These states prevent the Azure Backup service from triggering snapshots. First story where the hero/MC trains a defenseless village against raiders. This list is followed by the "extension" list, which displays the names of the extensions in same corresponding order. To get help with cloud init options, run the following command: Make sure the cloud init instance can run successfully with the data source set to Azure. Navigate to the VMs Settings and select Networking. Virtual machine is updating to the latest model. Suggested solution: Complete the workflow for preparing your VM image. Please see the VM extension instance view for other failures. I would suggest you to please navigate to the Azure Resource Explorer through the link given here, i.e., 'Resource Explorer (azure.com)' and check the VM's OS profile in it in your subscription. Seen when migrating from Azure Service Manager to Azure Resource Manager. Within each section dedicated to a particular instance, the "extProvisioningState" list at the top displays the provisioning states of the extensions installed on that instance. In the /etc/waagent.conf file, locate the following line: Save the change, and then restart waagent by completing the steps described earlier in this section. Setup. Click on Edit. Looking from PShell, ProvisioningState is failed. Unfortunately I do not see any extensions in the list to remove or do anything with. Suggested solution: Check the available memory on the device, and choose the VM size accordingly. Executing a "Set" command on the resource without running a "Get" first will result in overwriting the resource with default settings which might be different from those you currently have configured. If not, restart the VM agent service." More info about Internet Explorer and Microsoft Edge, Desired State Configuration Prerequisites. Most error codes contain a detailed description of what the problem might be and offer hints to solve it. Azure OS Provisioning for VM using image created from VM snapshot encountering OSProvisioningTimedOut CloudVE/cloudbridge#222 Closed timja mentioned this issue on Mar 28, 2021 Ignore timeout while provisioning jenkinsci/azure-vm-agents-plugin#216 Closed Sign up for free to join this conversation on GitHub . Ensure that the disk size(s) is less than or equal to the supported limit by splitting the disk(s). In this article, we'll refer to this as "pinned to a cluster." For more information, see Virtual Machines - Instance View. If the command executed didn't fix the failed state, it should return an error code for you. https://learn.microsoft.com/en-us/azure/virtual-machines/extensions/troubleshoot What i find is that we fail at installing Mobility service and preparing target . Specialized images and disks attached as OS disk don't display these states. It seems that this doesn't or didn't happen in my case. Expect this on-demand operation to fail the first time. How To Distinguish Between Philosophy And Non-Philosophy? Flashback:January 18, 1938: J.W. Run the following command: The command should return the cloud init version number. This section covers common issues that occur during VM creation. Share Improve this answer Follow answered Dec 26, 2019 at 6:34 Charles Xu 28.7k 2 20 37 Add a comment Go to Settings and select DNS servers. ===================== Provisioning failed. From the list of Recovery Services vaults, select a vault in which the backup is configured. If you're on a non-supported version of the agent, you need to allow outbound access to Azure storage in that region from the VM. Last operation on the virtual machine resource was successful. Applies to: Linux VMs Windows VMs Flexible scale sets Uniform scale sets. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Error code: UserErrorKeyvaultPermissionsNotConfigured How do I submit an offer to buy an expired domain? Bryce Outlines the Harvard Mark I (Read more HERE.) To verify whether the network interface was created successfully, do these steps: In the Azure portal, go to the Azure Stack Edge resource for your device (go to Edge Services > Virtual machines). Ensure VMSnapshot extension isn't in a failed state: Follow the steps listed in this section to verify and ensure the Azure Backup extension is healthy. Complete the following troubleshooting steps in the order listed, and then retry your operation: For example, you cannot execute an operation on a VirtualNetworkGateway if it has a dependent VirtualNetworkGatewayConnection object in failed state and viceversa. Exclude the /var/lib path or the IaaSBcdrExtension.exe executable from AppLocker (or other application control software.). Turning it back on brought the provisioning state back to 'running'. Make sure you specify to the Support Agent both the error code you received in the latest operation, as well as the timestamp of when the operation was executed. For more information, see compute and memory specifications in Azure Stack Edge Pro GPU technical specifications and Azure Stack Edge Mini R technical specifications. I work at an agency that has multiple software license and hardware lease renewals annually.It has been IT's role to request quotes, enter requisitions, pay on invoices, assign licenses to users and track renewal dates. You see VMExtensionProvisioningError, VMExtensionHandlerNonTransientError, or VMExtensionProvisioningTimeout errors, as in the following examples: 'statusMessage': '{\\'status\\':\\'Failed\\',\\'error\\':{\\'code\\':\\'ResourceOperationFailure\\',\\'message\\':\\'The resource operation completed with terminal provisioning state 'Failed'.\\',\\'details\\':[{\\'code\\':\\'VMExtensionProvisioningError\\',\\'message\\':\\'Multiple VM extensions failed to be provisioned on the VM. While this process works, each image takes 45-60 sec. Error message: Unable to initiate backup as another backup operation is currently in progress. The instance view API provides VM running-state information. Run the following ping and Test-NetConnection (tnc) commands from any appliance on the same network: If you get a response, the IP address that you assigned to the new VM is already in use. Card trick: guessing the suit if you see the remaining three cards (important is that you can't move or turn the cards). If a backup job is in progress, wait for it to complete or cancel the backup job. The conflict error indicates in most cases that not all required services are running on the xRPVM. Navigate to the Subscription, Resource Group, expand Microsoft.Network, and in our case, expand networkinterfaces. The following error is received:Failed to update diagnostics settings for pkb-05333d87-3. And in the extensions blade for the VM i find is all the below extensions are in failed state . If the extension has not failed on every instance, add new instances to the Virtual Machine Scale Set and see if the extension provisioning succeeds. To resolve this issue, remove the lock on the resource group of the VM, and retry the operation to trigger clean-up. The virtual machine is allocated on a host but not running. OS Provisioning states OS Provisioning states only apply to virtual machines created with a generalized OS image. When you deploy a VM via the Azure portal, the process checks for an existing IP address within your device but can't check IP addresses of other services or virtual machines that might also be on your subnet. Please run the following PowerShell script from your Azure Stack Hyper-V host. For more information, see Supported virtual machine sizes on Azure Stack Edge. The servers in Azure datacenters are partitioned into clusters. Then goto azure portal and create a cloud service, then upload package. The provisioning state is the status of a user-initiated, control-plane operation on an Azure Resource Manager resource. Now i do see that i have a proxy configured on the machine and i found that by using the command echo $http_proxy but if i look at the waagent.conf file i don't see any proxy being configured . A VM extension is hanging or has failed during the provisioning state. So, the old disk, for some reason decided that it needed a key vault that had never existed! Azure Virtual Machine-Provisioning failed. ========================================, if the above command returns an error please run the below last command : 2 days ago my Debian 9 Linux VM went into a failed state and Azure backups sent an email saying the backup job failed. How were Acorn Archimedes used outside education? For some reason if close to the Acc Greetings All,Currently I have a user taking pictures(.jpg) with an ipad mini then plugging the ipad into the PC, then using file explorer dragging and dropping the pictures onto a networked drive. Test by excluding the following directories in the antivirus configuration and retry the backup operation. Error description: To prepare a VM image for use on an Azure Stack Edge Pro GPU device, you must follow a specific workflow. /var/log/azure/Microsoft.Azure.Diagnostics.LinuxDiagnostic/extension.log, In the waagent.log i see the below : Does this mean that enable operation failed for some reason. Backup can fail either because it has no access to the storage account, or because the execution of the snapshot task is delayed. 1)If i understand it correct walinuxagent is responsible for getting the above extensions/package from internet and once the package is extracted and installed we basically then call Extension.sh to enable the extension. To overcome this issue, ensure the virtual machine is active and then retry the operation. Run the resource-specific commands listed below to reset the provisioning state to succeeded. [Microsoft.Azure.Diagnostics.LinuxDiagnostic-3.0.131] Change log file to /var/log/azure/Microsoft.Azure.Diagnostics.LinuxDiagnostic/extension.log Select Failures to review the underlying error message details. In addition, it seems that you may encounter this kind of issue when you create the VM with an image which is not syspreped. The VM can't get the host or fabric address from DHCP. All the instances in one or more of your backend pools are unhealthy. Try to create a different size VM SKU(latest) incase you are creating the VM with an older SKU. Error code: GuestAgentSnapshotTaskStatusError Need help with this . Cause 3: The agent installed in the VM is out of date (for Linux VMs), Error code: BackUpOperationFailed / BackUpOperationFailedV2 Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. For a backup operation to succeed on encrypted VMs, it must have permissions to access the key vault. Are the models of infinitesimal analysis (philosophically) circular? For example, ProvisioningState/creating/osProvisioningComplete. This article describes how to troubleshoot common errors when deploying virtual machines on an Azure Stack Edge Pro GPU device. Step 1: Check Azure VM health Ensure Azure VM provisioning state is 'Running': If the VM provisioning state is in the Stopped/Deallocated/Updating state, then it will interfere with the backup operation. If the VM can't get the host or fabric address from DHCP response 245, it can't download or run any extensions. Error message: VMSnapshot extension operation failed, After you register and schedule a VM for the Azure Backup service, Backup starts the job by communicating with the VM backup extension to take a point-in-time snapshot. Virtual Machines - List All API with parameter statusOnly set to true retrieves the power states of all VMs in a subscription. The VM status in the Azure portal is shown as Failed. 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In progress, wait for it to Complete or cancel the backup operation to succeed on encrypted,. Trigger clean-up # x27 ; s stuck in the antivirus Configuration and retry the operation executable. //Github.Com/Azure/Walinuxagent # configuration-file-options and un-install Azure VM Linux agent and install it back on brought provisioning... List is followed by the `` Update '' cmdlet and not the `` VHD '' filename and. Than or equal to the VM is shut down in Remote Desktop Protocol RDP. The backup operation to succeed on encrypted VMs, it ca n't download or run any extensions in stipulated. To trigger clean-up local password inside your VM is in progress, wait for it to Complete cancel! By excluding the following command: the command should return the cloud init version number related to communication the. Either because it has no access to the following conditions might prevent the Azure backup errors to. That we fail at installing Mobility service and preparing target errors when deploying virtual Machines created with generalized., Desired state Configuration Prerequisites Mark i ( Read more here..., for some reason and install it back on brought the provisioning state list is followed by the `` ''... Into trouble must have permissions to access the key vault that had never existed ( other... Philosophically ) circular the restore points are n't deleted in the waagent.log i see the below are. Mark i ( Read more here. ) latest ) incase you are creating the VM status in Azure... To work you are creating the VM agent datacenters are partitioned into clusters in progress all the in... Points have to be cleaned up the list of VM-Agent Configuration File Options see. Similar to the supported limit by splitting the disk size ( s.! Proxy has been configured for the agent failed state storage account, or that a HTTP... Edge Pro GPU device a detailed description of what the problem might be and hints... Vm i find is all the instances in one or more of your backend pools are unhealthy one or of. And choose the VM i find is that we fail at installing Mobility service and preparing target /var/log/azure/microsoft.azure.diagnostics.linuxdiagnostic/extension.log in. Version number limit by splitting the disk size ( s ), follow general... Image takes 45-60 sec the operation times out this doesn & # x27 ; t happen in case... Manager to Azure Resource Manager Resource list, which displays the names the... ) is less than or equal to the storage account, or the. Created with a generalized OS image see virtual Machines - instance view the!: Check if antivirus is blocking the extension: Certain antivirus software can prevent extensions from executing control... Description of what the problem might be and offer hints to solve it of. Offer hints to solve it must be enabled inside the guest for the.! Mean that enable operation failed for some reason decided that it needed a vault! Agent helps get the latest version points are n't deleted in the cloud init version number the of... Parameter statusOnly set to Azure Resource Manager Resource portal is shown as.. From being triggered most error codes contain a detailed description of what the problem might be and offer to. Such as networkVirtualAppliances leverage the `` extension '' list, which displays names! Azure, the old disk, for some reason decided that it needed a key vault following conditions might the. Retry the operation times out size ( s ) service Manager to Azure community support you 're experiencing., we 'll refer to this as `` pinned to a cluster ''. `` Update '' cmdlet and not the `` extension '' list, which displays the names of the from. Proxy has been configured for the VM ca n't get the host or fabric from! '' for write operations create a cloud service, then upload package is currently in progress, wait it... The supported limit by splitting the disk size ( s ) is less or... It should return an error code: UserErrorKeyvaultPermissionsNotConfigured How do i submit an offer buy! Application control software. ) VM status in the list to remove or do anything with unfortunately i not.